Mar 1, 2010

Lots of data - Verizon DSL speed goes down predictably

The data could always be better and more thorough, but I feel that I did a lot of work for free for Verizon here. But the data that I have does do one thing - it does show a pattern where my speed drops.

Tool used - iPod Touch running Speedtest.net app to test download and upload speeds.

The following table has all the data (this does not include the data in my previous post). The data in this table is color coded for when I think the speeds are acceptable (blue) and when they are terrible (red). You can see the daily pattern of the speeds dropping off in the early evening through night, and then speeding up again around midnight. I don't change anything on my side - don't reboot the router/modem or any connected computer.

Table -

Date/Time

Download

Upload

Latency

ServerName

1

3/1/2010 20:54

1060

382

553

Reston, VA

2

3/1/2010 20:23

1085

510

615

Reston, VA

3

3/1/2010 18:28

1812

661

249

Reston, VA

4

3/1/2010 18:28

1992

672

306

Reston, VA

5

3/1/2010 8:08

2532

667

86

Reston, VA

6

3/1/2010 0:24

2750

679

86

Reston, VA

7

2/28/2010 23:38

2606

655

123

Reston, VA

8

2/28/2010 21:44

1053

614

635

Reston, VA

9

2/28/2010 21:22

1166

645

393

Reston, VA

10

2/28/2010 21:21

983

637

616

Reston, VA

11

2/28/2010 18:54

1109

664

86

Reston, VA

12

2/28/2010 18:23

1890

659

134

Reston, VA

13

2/28/2010 14:55

2112

674

148

Reston, VA

14

2/28/2010 13:12

1703

655

91

Reston, VA

15

2/28/2010 10:53

2131

659

148

Reston, VA

16

2/28/2010 10:21

2229

470

301

Reston, VA

17

2/28/2010 10:20

2089

525

194

Reston, VA

18

2/28/2010 9:37

2267

624

92

Reston, VA

19

2/28/2010 1:30

2597

644

83

Reston, VA

20

2/28/2010 0:11

2677

659

305

Reston, VA

21

2/27/2010 18:39

2163

653

152

Reston, VA

22

2/27/2010 17:50

1923

621

88

Reston, VA

23

2/27/2010 17:14

2030

619

105

Reston, VA

24

2/27/2010 16:21

1478

658

982

Reston, VA

25

2/27/2010 15:27

1975

659

239

Reston, VA

26

2/27/2010 14:46

1524

645

91

Reston, VA

27

2/27/2010 14:08

1529

673

89

Reston, VA

28

2/27/2010 12:55

1669

649

307

Reston, VA


Verizon, come on, someone over there tell me why this speed drops every evening!?! It is supposed to be 3000kbps, btw.

Feb 27, 2010

Verizon DSL - isn't it supposed to be constant?

Over the last week, I have noticed that my download speeds for Verizon DSL are not what they are supposed to be. Heck, that would not be as irritating as what is actually happening. I get the advertised speeds during parts of the day, and 1/2 the advertised speeds during parts of the day. I thought the big advantage of DSL over Cable is that the speed does not fluctuate based on usage.

Experience with Verizon Tech Support has been a little less than stellar (I am being polite). Every guy I contact wants to do a line test and then wants to do a screen share and tweak my computer. Really? How will that help? I don't change anything, but my speed changes. It changes even when none of the computers have been rebooted/shutdown, or the modem recycled.

So, for kicks, I downloaded this app from the Apple App store, from SpeedTest.net. This app is running on my iPod Touch, and I ran tests at various intervals. Not changing anything on my computer(s) or routers, or the Verizon modem.

The results, so far, seem to confirm my suspicion that Verizon is either artificially throttling the speeds during the evening hours, or just has an issue with the local office.

Here is what I have so far [notice the slow speeds yesterday night, switching to fast after midnight and so far today? That is the usual trend] -

Date

Download

Upload

Latency

ServerName

2/27/2010 12:07 PM

2740

659

86

Reston, VA

2/27/2010 8:22 AM

2648

668

87

Reston, VA

2/27/2010 0:52 AM

2699

660

102

Reston, VA

2/26/2010 23:20 PM

1465

659

193

Reston, VA

2/26/2010 22:24 PM

1153

602

84

Washington, DC

2/26/2010 22:01 PM

1442

576

92

Washington, DC

If only I could convince Verizon about this and get them off the focus on tweaking my computer settings.